Manufacturing has changed immeasurably in the past few decades. Technological advancements, changing workplace environments and an overall focus on safer and more efficient warehouse processes have led to an age-old industry becoming a contemporary force willing to embrace new methods.
Customer experience is key – a well-known phrase in the retail sector. How does a company create the best customer experience? Through dedicated training. Thorough training of employees is the key to achieving the best levels of customer service, and there are numerous ways employees can be trained to be more effective within their role.
Where to start?
If you know the cloud, or even think you know the cloud, save yourself five minutes by not reading any further. Come back to our next blog where we will be getting more in depth and should start to challenge your thinking and also answer a few questions.