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Video Enabled Collaboration

The Detail in Retail: Faster Decision Making Across the Supply Chain

Posted by Kira Hawker on Jun 27, 2016 2:47:07 PM

As a retail business, your day to day operations will most likely contain conversations with a huge number of people, from different areas, and often in different sections of the supply chain. For all parts of the retail machine to be working in unison, communication has to be conducted via reliable channels and at the highest quality possible.

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Topics: ICE VaaS, video as a service, vaas, retail, training, supply chain

Video in Retail: The Future of Customer Service and Employee Training

Posted by Kira Hawker on Jun 20, 2016 4:15:33 PM

We have previously written extensively about how video conferencing is shaping the retail industry, but what will the future of consumerism look like? With artificial intelligence, smart advertising, augmented reality and, of course, video conferencing technology, there are many new methods for making the retail experience more exciting for the customer. 

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Topics: ICE VaaS, video as a service, retail, training