In the past decade, global communication has gone from something once just dreamed about to an everyday reality. With the conception of Skype in 2003, internet-based telephony became an expectation in many households and, with Skype bringing us together in our personal lives, it was natural that a business incarnation would follow suit. It was Microsoft’s purchase of Skype in May 2011 which brought life to Skype for Business.
The world of business is forever changing. Workflows adapt, employee personalities evolve and what used to be the typical office is now unrecognisable – but a constant presence behind the scenes of every company are the services that keep it running.
If your financial organisation is looking to the future, driving forward innovative approaches to working and introducing new technology to drive productivity are most probably at the top of your list. Over the next few years the industry is likely to see significant changes, with the rise of mobile banking, social networking and video collaboration already beginning to reshape the financial sector.