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Video Enabled Collaboration

The Detail in Retail: Faster Decision Making Across the Supply Chain

Posted by Kira Hawker on Jun 27, 2016 2:47:07 PM

As a retail business, your day to day operations will most likely contain conversations with a huge number of people, from different areas, and often in different sections of the supply chain. For all parts of the retail machine to be working in unison, communication has to be conducted via reliable channels and at the highest quality possible.

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Topics: ICE VaaS, video as a service, vaas, retail, training, supply chain

Video in Retail: The Future of Customer Service and Employee Training

Posted by Kira Hawker on Jun 20, 2016 4:15:33 PM

We have previously written extensively about how video conferencing is shaping the retail industry, but what will the future of consumerism look like? With artificial intelligence, smart advertising, augmented reality and, of course, video conferencing technology, there are many new methods for making the retail experience more exciting for the customer. 

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Topics: ICE VaaS, video as a service, retail, training

Video Conferencing in Law: The Right Platform for the Right Purpose

Posted by Kira Hawker on Jun 13, 2016 3:56:31 PM

International law firms are hard pressed to find a more important aspect in their practice than service. A saturated market and a need to differentiate oneself from the crowd has led to the integration of video conferencing within the industry.

It is important, however, to ensure that your firm is utilising the best platform for its needs. In the same vein as sending an ill-equipped lawyer to a critically important case, an inefficient video conferencing platform will be detrimental. Here, we will help to dispel the myths surrounding video conferencing in law, and look at what kind of deployment will enhance processes, reputation and, of course, communication.

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Topics: ICE VaaS, Law, cloud, vcaas, ICE